Atelier Vals’ Touch System: Your Project Journey
Atelier Vals ensures seamless communication throughout your project. From confirming details to tracking delivery, we keep you informed every step of the way. Here’s what to expect:
Step 1: Confirming Your Order After receiving your deposit, we’ll confirm your order details (color, texture, sizes), verify your delivery address, discuss equipment needs, and provide Clean + Care instructions.
Step 2: Progress Update At the project’s midpoint, we’ll provide a status update and expected completion date
Step 3: Final Prep for Delivery Upon order completion, you’ll receive photos and the final invoice. Final payment is due before shipping, and we’ll confirm the delivery date and any special instructions
Step 4: Post-Delivery Check-In After delivery, we’ll follow up to ensure that you’re satisfied with your Vals Stone.
Thank you for choosing Atelier Vals for your project!