Atelier Vals provides a Lifetime warranty covering our Vals Stone products and custom elements for full replacement at no cost for any unforeseen manufacturing defects. The Purchaser must register for the Lifetime warranty at the time of purchase to activate the warranty. To provide this warranty, it is imperative that the Vals Stone be protected from receipt of material to installation and care thereafter. Atelier Vals will not cover stains, chips, breaks or damage to our products based on improper installation practices. The Atelier Vals Lifetime warranty is valid for manufacturing defects after review of a warranty claim submitted by a registered purchaser. The warranty claim should be accompanied by vivid photos of the defective paver or element.
Atelier Vals products must be sealed with our premium sealer (SS-700) following a thorough cleaning, immediately after installation. Sealing is required every 2 years to maintain your limited Lifetime warranty. This warranty applies to Vals Stone and Vals Elements only. All delivery charges and onsite installation fees are to be paid for by the Purchaser. Atelier Vals is not responsible for any onsite removals or installation.
Atelier Vals shall not be liable for any loss or damage resulting from any delay caused by an act of neglect of the purchaser, architect, other trades, common carriers, weather, Acts of God, or other causes beyond the control of Atelier Vals.